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ShadoApps
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Privacy policy

Last updated: 2 August 2026

This Privacy Policy explains how ShadoApps ("ShadoApps", "we", "us", or "our") — operated by Shady Ahmed Azzam, trading as ShadoApps, based in Egypt — collects, uses, and protects your personal data when you use the ShadoApps website (shadoapps.com) and our products and services.

We care about privacy, and we collect as little data as we can. This policy describes exactly what we collect and why.

1. Who is responsible for your data

For the personal data collected directly through our website (such as contact-form messages and waitlist sign-ups), ShadoApps is the data controller.

For purchases, Paddle.com is the Merchant of Record and processes your payment. When you buy a product, you contract with Paddle for payment, and Paddle is the controller for the payment data you provide at checkout. Paddle then shares limited order information with us so we can deliver your product and provide support. Please also read Paddle's Privacy Notice.

2. What we collect and why

We only collect data in the specific situations below.

a. When you contact us (contact form or services request): we collect your name, email address, and the content of your message. We use this only to read and reply to you and to provide the support or service you asked for. We also keep a little technical context with your enquiry — the page you arrived on, the site that referred you (if any), any campaign tags in the link you followed, and your browser type — to understand how people reach us and to help prevent abuse; we do not use it to identify you personally.

b. When you join a waitlist (for an upcoming tool): we collect your email address. We use it only to notify you when that tool becomes available.

c. When you buy a product: Paddle collects your payment details (we never see or store your card details). Paddle then passes us limited order information — your email address, the product purchased, the transaction amount and currency, and a transaction identifier — so we can deliver your product, send your download link, and handle support or refunds. We keep purchase records as needed for accounting and legal obligations.

d. Server and security logs: like any website, our server keeps standard technical logs (such as IP addresses and request times) for security, abuse-prevention, and troubleshooting. These are retained for a limited period.

We do not collect sensitive personal data, and we do not build advertising profiles about you.

3. Local-first tools — data that never reaches us

Many of our tools (for example, browser-based tools and locally-installed applications like Life Hub) run entirely on your own device or in your browser. The data you create with these tools stays on your device and is not transmitted to us. We have no access to it and cannot see, store, or recover it. Each product page describes how that product handles data.

4. Analytics

We use Umami Analytics to understand how visitors find and use this site — for example, which pages are viewed, which country a visit comes from, and which site referred it.

Umami is a privacy-focused analytics service. It does not use cookies, does not write anything to your browser's storage, and does not collect personal data. It does not build a profile of you, does not follow you across other websites, and cannot identify you as an individual. Visitors are counted using a rotating, salted hash generated on the server, which is not linked to any identifier we or Umami can trace back to a person.

Why we do not ask for consent: consent requirements for analytics generally arise when a service stores or reads information on your device (cookies or similar), or processes personal data. Umami does neither. We chose a cookie-free, personal-data-free tool precisely so that measuring our traffic does not require us to track you or interrupt you with a consent prompt.

Our analytics data is stored in the European Union.

If we ever adopt a tool that uses cookies or processes personal data, we will update this policy and obtain consent before doing so.

5. Who we share data with (our processors)

We do not sell your personal data. We share it only with the service providers we rely on to run the store, and only as needed:

  • Paddle — payment processing and Merchant-of-Record services.
  • Resend — to send transactional and notification emails (such as your delivery email and replies).
  • Hostinger — hosting our server infrastructure.
  • Cloudflare R2 — encrypted off-site backups. Backups are encrypted on our server before they leave it; the backup provider stores only ciphertext it cannot read.
  • Umami Analytics — website analytics. Receives page-view and button-click data (page URL, referrer, country, browser and device type, and which buttons — such as a free download — are clicked). No cookies, no personal data. Data stored in the European Union.
  • Sentry — error monitoring. Captures technical error reports (error type, stack trace) to help us fix problems. Configured to collect no personal data: no IP address, no cookies, and email addresses and transaction identifiers are removed before the report is sent.

Each of these providers processes data on our behalf under their own security and privacy commitments. We may also disclose data where required by law.

6. Where your data is stored

Our data is stored on our server infrastructure, and encrypted backups are stored off-site. Some of our providers may process data outside Egypt or your country. Where that happens, we rely on those providers' safeguards for international data transfers.

7. How long we keep your data

We keep personal data only as long as needed for the purpose it was collected:

  • Contact messages and waitlist entries: kept while relevant, and removed on request.
  • Purchase records: kept as needed for accounting, tax, and legal obligations.
  • Backups: retained on a rolling schedule (local copies for a short window, encrypted off-site copies for a limited period) and then automatically deleted.

8. Your rights

Depending on where you live (including under the EU GDPR and Egypt's Data Protection Law), you may have the right to:

  • access the personal data we hold about you;
  • request correction of inaccurate data;
  • request erasure of your data ("right to be forgotten");
  • object to or restrict certain processing;
  • request a copy of your data in a portable form.

To exercise any of these rights, email us at support@shadoapps.com and we will respond within a reasonable time. For data that Paddle holds as Merchant of Record (such as payment data), you may also contact Paddle directly.

9. How we protect your data

We take security seriously. Measures include: encrypted connections (HTTPS) across the site; encryption of off-site backups before they leave our server; strict access controls; and audit logging of administrative actions in a form that avoids storing raw personal data where possible. No system is perfectly secure, but we work to protect your data proportionately to its sensitivity.

10. Children

Our products and services are not directed at children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be made clear on this page.

12. Contact

For any privacy question, or to exercise your rights, contact us at support@shadoapps.com.

ShadoApps

Clear requirements, interactive prototypes, and technical representation — plus tools we build ourselves.

Support links

  • About
  • Privacy policy
  • Terms of service
  • Refund policy
  • Contact

Find us

© 2026 ShadoApps. All rights reserved.